Former OnlyFans employees were able to access personal information about users and site models – including credit card, bank account and passport data – long after leaving the company, according to a report.
Former employees were able to access the information – which also included driver’s licenses, full names, and information about the amount of money spent or earned on the platform – through customer service software called Zendesk, Vice reported. Thursday.
“Everyone on this platform, especially sex workers, needs to have their information safe and they don’t,” a livid former employee said at the point of sale.
While other companies typically cut off access to Zendesk when employees left, some former OnlyFans employees could still have logged into the software because OnlyFans had not locked them out.
Representatives for OnlyFans did not immediately respond to a request for comment from The Post and did not speak to Vice. It is not known how many former employees could have accessed this data or if they are still able to do so.
On Twitter, some models and OnlyFans users were furious.
“Are you kidding me right now?” wrote Alana Evans, a porn actress with an OnlyFans account. She said she was outraged that she sent documents confirming her age to what appeared to be a group email address.
Thursday’s report represents a setback in the smut site’s quest to regain the trust of creators, many of whom were devastated after OnlyFans said in August it planned to ban all sexually explicit content – then abruptly canceled it. ban a week later.
OnlyFans content creator Courtney Tillia told The Post shortly after the porn flip-flop that she lost faith in the platform and was considering possibly shutting down her account on the site, where she took it. said she made between $ 20,000 and $ 100,000 each month.
“I’m in the top 1% of creators and I’m friends with a lot of others – and a lot of us have already started moving to other platforms,” Tillia said. “I want to be part of a platform that celebrates sex workers, not just condones them.”